Grievance Policy and Procedure (Sample)

The Grievance policy and procedure (sample below) is available free to download, customize and print for your church administrative office, Human Resources Dept...



What is a grievance?

A grievance is a real or imagined wrong or other cause for complaint or protest, especially unfair treatment.

The sample policy and procedure below for grievances can be used as a tool to create one specific for your church needs.



The policy and procedure below for grievances includes:

  • Church Name and Policy Title
  • Purpose - This policy is available for addressing grievances to all friends, members, contractors and employees of [Church Name]. It’s by no means the only way to resolve grievances which may arise in our community but is an important part of the congregation’s commitment to justice, equity and compassion in human relations. We encourage members, friends, contractors and employees in conflict to attempt to resolve disagreements directly and informally. There is confidential counseling with a minister available for any member or friend of [Church Name]. If needed, lay ministers are also available to assist with confidential “listening” and can also provide referrals to appropriate agencies for counseling. (See policy below for more.)
  • Guidelines - This policy shall be interpreted and implemented in accordance with [Church Name]’s principles, including especially our commitment to justice, equity and compassion in human relations, the inherent worth and dignity of every person, the responsible search for truth and the use of the democratic process within our congregation. This procedure shall be administered with due regard for the rights of both grievants and of any persons against whom a grievance has been filed. (See policy below for more.)
  • Steps of the Grievance Procedure - A.   Step 1 – Filing/Investigation of the GrievanceFiling – A grievance must be in writing and must be filed with the chair of the Personnel Committee Panel (PCP). If a grievance is given to any other employee or committee, they will transmit it to the chair of the PCP. Grievants are encouraged to file the grievance as soon as possible after the events giving rise to the dispute. Although this policy doesn’t set a specific deadline it’s within the discretion of the PCP to decline to take action on a grievance if it’s filed over 90 days after the events. The grievance should specify the conduct, the individuals involved, the date or dates of the relevant events, and any witnessed to the events described. (See policy below for more.)
  • Signatures/Dates
  • Revised Date
Click on the link to download the Policy and Procedure for Grievances below:

Grievance Policy and Procedure (Sample)


If you need to modify this form, try the site: Free PDF Services. You can convert this Adobe file into a Word document free of charge and make the necessary changes.

Note: You will need Adobe Reader (the latest version is recommended) installed on your computer in order to save or open these forms.

You can get Adobe Reader free here (a new window will open so you can download it without leaving this page).

If you want to open the file in your browser window, just click on one of the links above. However, if you want to download the file to view later, then right-click on the link and choose "Save Target As" or "Save File As". Then select where you want to save the file on your hard drive.


If you would like to receive access to the FreeChurchForms.com Table of Contents that has all the free church forms, certificates, flyers, brochures, letters, games and more that are listed in alphabetical order by category with links leading to the page to immediately download just simply sign up for my free monthly newsletter below. You will also receive access to my free 14 Page eBook - "Top Ten Tips on How to Organize Your Office" as a Thank You Gift for signing up. Enjoy! :)


Note: These sample forms are meant to serve as example forms and should not be construed as legal documents.  Please contact a legal professional for legal language for your specific organization.


Free eBook - "Top 10 Tips on How to Organize Your Office"

when you...

Subscribe to "The Form Gallery"

FreeChurchForms.com Monthly Newsletter (Free)

**The information above will be secure and your privacy will be maintained.** Click here to read and accept the FreeChurchForms.com Privacy Policy (GDPR Update).


Please feel free to contact me if you have any questions.

Return to Church Policy Manual from Grievance Policy and Procedure (Sample).


Home | FCF Blog | Contact | About | Terms of Use



Church Forms...CD

Collection of all the Church Forms, Flyers, Certificates...(900+) on FreeChurchForms.com available on CD or Instant Download - each form...in PDF and MS Word 2007 or higher version format. Plus 5 Free Bonuses such as Attendance Record in Excel that will automatically calculate church attendance!

The Church Forms CD is Convenient and Saves Time


Shepherdbase

Need an Affordable, User Friendly Church Membership Database? Shepherdbase Could Be Just What You Have Been Looking For.

  • User Friendly
  • Tracks Memberships, Contributions, Attendance, Etc.
  • Instant Access to Church Directory, Contributions, Attendance, Etc.

Pastoral Recordbase

Need an Affordable, User Friendly Event/Sermon Tracking Database? Pastoral Recordbase Could Be Just What You Have Been Looking For.

  • User Friendly
  • Tracks Events (Baptisms, funerals, etc.)
  • Tracks Sermons (Pastor's or minister's sermons)
  • Tracks Phone Numbers (Pastor's phone book)
  • Tracks Church Info (Name, address, etc.)

Special Offer!

Church Office Package

(Shepherdbase CD & Church Forms CD with 900+ forms, certificates, flyers...along with Free Bonuses) - Also Instant Download Available!


Church Office Package #2

(Shepherdbase CD, Church Forms CD with 900+ forms... & Pastoral Recordbase CD along with Free Bonuses) - Also Instant Download Available!


Church Offering Envelope Templates

Very easy to download, modify and print on your blank envelopes.


Aplos - Church Accounting Software

Simple & Efficient!

Are you tired of complicated church accounting software? If yes, then you need to try Aplos!


Church Finances Accounting Book

Are you stressed about your church accounting? If yes, then you need this accounting book!


Instant Event Fundraising System

Does your church do any fundraisers?

If so, click on the link above to discover the Secrets to Earning Thousands of Dollars with Virtually ANY Fundraising Event!


Visitor Testimonials

*I do the tithes at the end of the year for a very small outreach in the city of Detroit. They had been paying thousands of dollars every several years trying to keep a database of their donors.

I searched last year for something less costly for them and came across your database (Shepherdbase). It is a blessing and so appreciated. Thank you for all your hard work and thank you for Giving To The Lord. Peacemakers Int. in Detroit on Chene street is another ministry you have blessed. - Charlene - U.S. *Disclaimer

*This website has been very useful for my ministries with Hospice, the Hospital and Human Services. I recommend this website to any church, ministry or agency that is supporting or ministering to people. God Bless You - Chaplain Dave - U.S. *Disclaimer

*Just wanted to let you know how helpful your resources are. We are a small church and have missed out on doing a lot of things. We ordered your Church Forms on CD and are just pleased. Keep up the good work of providing resources for Churches. - Lillian - U.S. *Disclaimer

*I am a minister of the Gospel of our Lord and Savior Jesus Christ and have been tremendously blessed to access you and pray that God the Almighty favor you in what you do. You have enabled me to access ready-designed church documents. Thanks and God Bless You Terressa. - Bro. Mike - Kenya, Africa *Disclaimer

*Thank You! You're heart for giving free resources and making things so affordable is truly a blessing. My Pastor always says: "What you make happen for someone else, God will make happen for you!" May God richly bless you and your ministry to us and so many others, enlarge your territory and bring financial blessings with good measure, pressed down, shaken together and running over!!! 10,000 Blessings! Leeanna - U.S. *Disclaimer

*Thanks for making this site available. I took over as secretary of our small church a few months ago, and I am having to create a lot of forms. This site is a blessing! - Vicki - U.S. *Disclaimer

*After years of frustration and being overcharged for Church Management software, I came across "Shepherbase" and all my problems were solved. *Disclaimer

This database:
  • 1. Tracks members and visitors
  • 2. Tracks contributions
  • 3. Organizes by both individual AND family
  • 4. Creates professional letters, relevant to church ministry
  • 5. Is easy to use
  • 6. Costs a mere fraction of other databases offering similar features. *Disclaimer
  • 7. So much more.

I am very thankful for this product and I recommend it to anybody wanting to exit the cost and complexity rat race of Church databases.
Thank you Shepherdbase!
Brandt *Disclaimer
Anchorage, Alaska

Read More FreeChurchForms.com Testimonials...

Does your church use QuickBooks? If yes, then the "QuickBooks for Churches and Other Religious Organizations" by Lisa London, CPA eBook below is a must for you!


Lisa will walk you through QuickBooks from start to finish, complete with examples, terminology, and everything a busy church administrator or bookkeeper needs to know. For more information just click the link above!


Check out FreeChurchForms.com on Your Mobile!